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Terms of Service

Please read these Terms carefully before using Illunwo Bank services. By accessing our platform, you agree to be bound by these Terms.

Effective Date: August 21, 2026Last Updated: August 21, 2026Version 1.0
Important Notice

These Terms of Service govern your use of all Illunwo Bank products and services. By creating an account or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using any service, platform, or product offered by Illunwo Bank ("the Bank," "we," "our," or "us"), you ("Client," "you," or "your") agree to be bound by these Terms of Service ("Terms"), our Privacy Policy, Cookie Policy, and all applicable laws and regulations. If you do not agree to these Terms in their entirety, you must immediately cease use of all Illunwo Bank services. These Terms constitute a legally binding agreement between you and Illunwo Bank. Your continued use of our services following any modification to these Terms constitutes your acceptance of the revised Terms. We reserve the right to update these Terms at any time, and we will notify you of material changes via email or prominent notice on our platform. These Terms apply to all users of Illunwo Bank services, including but not limited to: individual account holders, corporate clients, authorized representatives, and any person accessing our digital platforms.

2. Eligibility & Account Opening

To open and maintain an Illunwo Bank account, you must: • Be at least 18 years of age (or the age of majority in your jurisdiction) • Have the legal capacity to enter into binding contracts • Not be a resident of any jurisdiction where our services are prohibited by law • Successfully complete our Know Your Customer (KYC) verification process • Not be subject to any sanctions, embargoes, or financial restrictions imposed by applicable regulatory authorities • Provide accurate, complete, and current information during registration and throughout your relationship with the Bank Illunwo Bank reserves the right to refuse account opening, suspend, or terminate any account at its sole discretion, including where we reasonably suspect fraudulent activity, regulatory non-compliance, or violation of these Terms. Corporate accounts require additional documentation including articles of incorporation, beneficial ownership declarations, and authorized signatory documentation.

3. Banking Services

Illunwo Bank provides the following core services to eligible clients: Account Services: Multi-currency private banking accounts, real-time balance monitoring, transaction history, and account statements. Transfer Services: Domestic and international wire transfers, internal transfers between Illunwo Bank accounts, and scheduled recurring transfers. Transfer limits are subject to your account tier, KYC verification status, and applicable regulatory requirements. Deposit Services: Multiple deposit methods as configured for your account, including bank wire, ACH, and other approved payment rails. Deposits are subject to processing times, verification holds, and applicable limits. Withdrawal Services: Withdrawal requests are processed subject to available balance, withdrawal limits, compliance review, and processing times. Illunwo Bank reserves the right to delay or refuse withdrawals where required by law or where suspicious activity is detected. All services are subject to availability, scheduled maintenance windows, and applicable fees as disclosed in your account agreement. Service availability may vary by jurisdiction.

4. Fees & Charges

Illunwo Bank charges fees for certain services as outlined in your account agreement and our current fee schedule. Fees may include, but are not limited to: • Monthly account maintenance fees (waived for qualifying account balances) • Domestic and international wire transfer fees • Currency conversion fees (applied at the prevailing exchange rate plus a spread) • Expedited processing fees for priority transactions • Dormancy fees for accounts with no activity for 12 consecutive months • Overdraft and insufficient funds fees • Paper statement fees All fees are subject to change with 30 days' prior written notice. Fees are non-refundable except where required by law or at the Bank's sole discretion. You authorize Illunwo Bank to debit applicable fees directly from your account. Continued use of services after fee changes take effect constitutes acceptance of the revised fee schedule.

5. Account Security & Authentication

You are solely responsible for maintaining the confidentiality and security of your account credentials, including your username, password, and any multi-factor authentication devices or codes. You agree to: • Use a strong, unique password and update it regularly • Enable multi-factor authentication (MFA) where available • Never share your credentials with any third party, including Illunwo Bank staff • Immediately notify us of any unauthorized access or suspected security breach • Log out of your account after each session, particularly on shared devices • Keep your registered email address and phone number current Illunwo Bank will never ask for your password, transaction PIN, or full account number via email, phone, or chat. Any such request should be treated as fraudulent and reported immediately. You acknowledge that you are responsible for all activity conducted through your account, whether or not authorized by you, unless you have promptly notified us of unauthorized access.

6. Prohibited Activities

You agree not to use Illunwo Bank services for any of the following prohibited activities: • Money laundering, terrorist financing, or any activity that violates applicable AML/CFT laws • Fraud, identity theft, or misrepresentation of any kind • Transactions involving sanctioned individuals, entities, or jurisdictions • Gambling, illegal arms trade, narcotics trafficking, or other illegal activities • Circumventing or attempting to circumvent our security systems or compliance controls • Using automated scripts, bots, or other means to access our platform without authorization • Engaging in market manipulation or other financial crimes • Violating any applicable local, national, or international law or regulation • Providing false or misleading information to the Bank at any time Violation of these prohibitions may result in immediate account suspension, termination, reporting to relevant authorities, and legal action. Illunwo Bank cooperates fully with law enforcement and regulatory agencies in investigations of prohibited activities.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Illunwo Bank, its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, service interruption, or computer damage, arising out of or in connection with your use of our services. Our total aggregate liability to you for any claim arising out of or relating to these Terms or our services shall not exceed the total fees paid by you to Illunwo Bank in the twelve (12) months preceding the event giving rise to the claim. Illunwo Bank does not warrant that our services will be uninterrupted, error-free, or free from viruses or other harmful components. We are not liable for losses arising from force majeure events, including natural disasters, acts of government, cyberattacks, or other events beyond our reasonable control. Nothing in these Terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

8. Termination

Either party may terminate the banking relationship at any time, subject to the following conditions: Client-Initiated Termination: You may close your account by submitting a written closure request through our secure platform or by contacting our support team. Account closure is subject to: settlement of all outstanding transactions, payment of any applicable fees, withdrawal of remaining balance, and completion of any pending compliance reviews. Bank-Initiated Termination: Illunwo Bank reserves the right to suspend or terminate your account immediately and without prior notice where: (a) we suspect fraudulent or illegal activity; (b) you violate these Terms; (c) required by law or regulatory directive; (d) your account poses a risk to the Bank or other clients; or (e) you provide false information. Upon termination, your right to access our services ceases immediately. Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to sections on liability, indemnification, and dispute resolution.

9. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with applicable banking and financial services laws. Any dispute arising out of or relating to these Terms or your use of Illunwo Bank services shall be resolved as follows: Informal Resolution: Before initiating formal proceedings, you agree to contact us at legal@illunwobank.com to attempt to resolve the dispute informally. We will endeavor to respond within 30 days. Arbitration: If informal resolution fails, disputes shall be submitted to binding arbitration conducted by a recognized arbitration body. The arbitration shall be conducted in English, and the arbitrator's decision shall be final and binding. Class Action Waiver: You agree that any dispute resolution proceedings will be conducted on an individual basis only. You waive any right to participate in class action lawsuits or class-wide arbitration. Notwithstanding the above, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent irreparable harm.

10. Contact Information

For questions, concerns, or notices regarding these Terms of Service, please contact: Illunwo Bank — Legal Department Email: legal@illunwobank.com Support: support@illunwobank.com Phone: +1 (800) ILW-BANK For regulatory inquiries or compliance matters, please contact our Compliance Officer at compliance@illunwobank.com. These Terms were last updated on August 21, 2026. We encourage you to review these Terms periodically to stay informed of any changes.

Disclaimer: These Terms of Service are provided for informational purposes. Illunwo Bank is a private banking platform. A production deployment handling real funds requires properly authorized financial infrastructure, regulatory approvals, and legal counsel. Nothing herein constitutes legal or financial advice.